Careers at SelectFI - Come Grow with Us

We're a little software company solving big problems for Auto Dealerships.

When our founder, Tom Vullo, led finance and training for a top 15 dealership, he saw a lot of potential for speeding up and improving the accuracy of financing customers for vehicle purchases. Each dealership works with 20-30 lenders, and estimating which lenders will finance customers based on credit profiles and vehicle values is prone to mistakes and time-consuming restarts. It's a process better suited for software....

Tom created Lender Selector^® in 2022, and after beta testing it for 8 months, began building a team to develop and sell it in 2023. Now the company has 12 employees, dozens of dealership subscribers, and has completed pre-seed funding to grow the company even further.

Get in early, and grow with us.

The biggest benefit we offer our team and anyone who joins us now is our Early-Employee Equity Package. Everyone on our team has equity shares in the company, and is working hard to build value and reap the benefit. Once you start with SelectFI, you'll earn shares that grow with every valuation in the company's future. And that's not an indefinite path... we're planning a Seed round of fundraising in Q1 2025.

All we need are the right people to grow the company. Still reading?... You're probably just who we're looking for.

See Open Positions

Good benefits... that will just get better.

As a startup, we can't offer all of the benefits that large companies can... that's part of the trade-off. But we have a good base of benefits that doesn't make working for SelectFI a risk for you and your family.

Early-employee equity package
15 days PTO

Generous Health Plan
Three/Two Hybrid work schedule

Open Positions

Below are the positions we have open right now. If you don't see one available today, please apply anyway and we'll contact you pretty quickly... we're growing quickly.

Account Representative - Customer Success

SelectFI Inc (Williamsville, NY)
Full Time

General Description

SelectFI’s Customer Success department manages the onboarding and ongoing account relations for the company’s software subscribers. Account Representatives serve as liaisons with stakeholders and key users of the software for each dealership that subscribes.

Once a client is contracted, the Customer Success Account Representative establishes contacts at client dealerships to arrange training, establish key integrations and preferences for software use, and to generally assure the software is successfully activated and integrated with the client’s platforms on launch. On an ongoing basis, the Account Representative maintains relationships with dealership managers and software users to assure they maximize use of the software, conduct training for new users, troubleshoot any concerns, and periodically report on key metrics to internal and external stakeholders.

Duties & Responsibilities

Complete onboarding steps to assure prompt delivery and successful software integration and launch within each client dealership
Conduct training programs and provide training support for software users based on their role in the dealership
Manage an engagement calendar for assigned clients and conduct monthly business review meetings/teleconferences to highlight successes
Monitor client engagement metrics and drive adoption
Troubleshoot non-technical issues and resolve to client’s satisfaction

Knowledge and Skill Requirements

2+ years of auto retail experience, particularly related to functions of sales management and vehicle financing
1-2 years with customer service for software businesses or related services
Bachelor's degree or an equivalent combination of education and experience
Excellent communication skills
Ability to nurture client relationships and resolve issues or points of dissatisfaction
Ability to work conscientiously in a fast-paced environment
Willing to travel for face-to-face meetings at dealerships

Compensation and Benefits

Salary: $50,000-$65,000 - Includes incentive compensation. Base salary commensurate with experience.
Travel expense compensation plus monthly car allowance
Early-employee equity package
Generous Health Plan
PTO (Paid-Time-Off), paid sick days, and paid holidays
Hybrid work schedule is available

Apply

SelectFI is an Equal-Opportunity Employer

The Company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.